The Olympus Protection Team
At Olympus Protection we want to select, recruit, train and retain the best available security officers. However, this is not enough, we want to have the team members that best match our client's organization and requirements.
RECRUITING
Step 1. Identify your needs. We define the qualifications, characteristics, and traits that will best fit your organization and concentrate in attracting the right applicants to fit the job.
Step 2. Selective Recruiting. Less than 50% of those who apply for employment are even considered. The first step to effective performance is the selection of personnel who meet the specified qualifications required for.
Step 3. Criminal Record/Drug Screening. Every applicant must clear various levels of background investigations. First, our in-house investigation and criminal record checks. Any red flags are further reviewed by our staff investigators.
Finally, they must pass Texas police department screening of photo, fingerprint, and license statements. It is understood that if an applicant has recently moved to the area, police screening will be obtained from the applicant's home state.
Applicants must also pass a physical examination including narcotic oriented screening.
Step 4. Interview. Our current pre-employment process includes in-depth interviews by a trained personnel specialist. We clarify their application information, ensure all the forms are completed and collect and copy all their licenses and certifications. We follow-up with job specific questions and what would you do? Questions to ensure the fitness of the candidates.
Step 5. Hiring. Offers of employment are made to those individuals who meet all the qualifications and are the best fit to the job requirements. Those who accept their offers will fill their new employee packets and uniforms will be ordered.
Step 6. Initial Orientation. New employees receive a two-part orientation. They will come to the company HQ where they will receive a company in-brief by our President and Owner Mr. Diaz, which covers our organization, our mission, our goals, our code of conduct, our general orders and review the expectations and performance that we expect of our officers. Requirements for specific jobs will also be discussed.
Step 7. OJT. All employees receive an initial On-the-Job-Training for their specific jobs from their supervisors. The supervisor will remain with the new employee until they believe that the new employee has a good grasp of the job requirements. Close attention is paid of these employees to ensure proper procedures.
TRAINING
Top Concern & Highest Priority
It is a recognized fact that training is a vital determinant in ensuring effective job performance. Therefore, training has always been of top concern and highest priority to Olympus Protection Security, and a large portion of corporate resources are spent in providing continuous training for Olympus Protection employees.
Classroom Training Sessions
Olympus Protection has the most advanced classrooms and on-the-job training programs in the industry. This enables us to meet our own high employee performance standards.
Training Conducted By Executives & Managers
At Olympus Protection Security, we have our own in-house training program, certified by Texas Private Security Bureau. Every applicant is required to attend a pre-assignment training session. Training is conducted in our own classroom and consists of 4 to 40 hours of lectures by our Executives and managers including the President. The curriculum includes the following subjects:
Curriculum
- Administrative and Security Orientation
- Legal Authority
- Authority of the Security Officer
- Elements and Mechanics of Arrest
- Rules of Evidence
- Search and Seizure
- Protection of the Crime Scene
- Courtroom Procedures
- Self-Defense
- Company Policy and Procedures
- Public Relations
- Report Writing
- Method of Patrol
- First Aid
- Communications
- Fire Prevention
- Defensive Driving
- Uniforms and Equipment
- CPR Certified (if required by contract)
Specific Training for your site.
While this pre-assignment training provides a basis, it is only the beginning. Like each client's requirements are unique, so much of the specific training must take place at the job site itself. Each new Security Officer is assigned to train with a member of our supervisory staff. The new Security Officer works with the trainer until he is proficient in the performance of his duties.
On-going Training
Ongoing training is also needed by personnel to develop additional skills, to acquire added knowledge, and to guard against complacency in job performance. Periodically, Olympus Protection supervisors utilize "Training Task Sheets" to test the officers on their knowledge and execution of a specific duty. "Training Keys" dealing with a specific subject are routinely provided to all officers through the company provided employee telephone mailbox. Any officer who wishes to enhance his knowledge by attending an approved course in security has his tuition reimbursed if he passes the course.
Training for Supervisory Staff
Supervisory and managerial employees also need job-related training if they are to have a positive influence on the personnel they direct. All Olympus Protection supervisors attend in-house training classes on techniques of supervision and management, company regulations and policies, equipment maintenance, and specific duties. In addition, they are scheduled to attend supervisory training sessions at Associated Training and Security. This course covers such subjects as communication, delegation of tasks, basic supervision, line/staff concept, and maintaining records. Before actual assignment, new supervisors are also trained on-the-job by accompanying experienced supervisors on several shifts. Ongoing training is provided during roll-call meetings and by "Training Keys" written especially for them.
Management Attends Seminars
Members of the Management staff regularly attend seminars and lectures sponsored by professional organizations, learning centers, and local colleges. Due to a recognition of the escalating problem of terrorism, managers have taken advantage of available seminars focusing on this topic in an effort to keep abreast of the situation. They have also attended lectures on guard force management, public relations, personnel policies and procedures, security officer training, fiscal management, total quality management, and security liability, to name just a few. Any fees are paid for by the company.
Certified Security Officer
Olympus Protection has developed a Certified Security Officer (CSO) Training Course with the goal of providing more detailed knowledge of specific areas of the security field. The CSO program has two phases. Each time an officer completes a phase, they are given an hourly pay increase. The following subjects are included in the CSO Program:
- Appropriate Use of Force
- The Professional Security Officer
- Safety
- A New Officer's Tool Kit
- Blood borne Pathogens
- Effective Report Writing
- Effective Patrolling
- Law and the Security Officer
- First Aid
- Access Control
- High Rise Building Security
- Responding to Hazardous Material
- Incidents
- Bomb Threats
- Class A CPR
EMPLOYEE RETENTION
Although we are a small company, we have generated a very employee caring culture among our team members. We periodically have seasoned security officers apply for a job and they are willing to take a pay cut for the available position just to have a better working environment and management team, based on the referrals from our current employees.
Benefits
As well with our commitment to improve our employee’s quality of life we offer a selection of optional benefits that the employees can choose from.
Our Group and Voluntary Plans include:
- Health
- Dental and Vision
- Disability
- Flexible Spending Accounts (FSA)
- Health Savings Accounts (HSA)
- Life and Supplemental Life Insurance
- Accidental Death & Dismemberment Insurance
- Some of our employees may also opt to have a retirement plan
Recognition
We recognize our employees with employee of the month and year programs as well as performance bonuses when allowable.
Permanent Schedules
When possible, it is the policy of Olympus Protection to hire only full-time officers to regular 40-hour permanent schedules. While the greater portion of our officers fall into this category, we do have a small cadre of part-time employees who fill swing shifts, or special assignments. All current contractual obligations are therefore satisfied.
Taking over another Contract Security Companies contract, or when conducting a proprietary conversion, it is Olympus Protection's policy to interview and offer employment to the personnel of the client. Those individuals must also pass our pre-employment screening procedures and have the approval of.
No Minimum Wage Employees
All Olympus Protection personnel are paid not only a rate far above minimum wage, but by far above the industry standard. We believe that an employee that is treated with value, will perform as a valuable part of our team.
WORK METHODOLOGY
Security Officers shall perform their duties in an efficient, conscientious manner, and shall be courteous and helpful to all persons on the property.
Security Officer(s) shall be responsible for continually patrolling the exterior and interior of the property.
Security Officer(s) shall perform their duties in an efficient, conscientious manner, and shall be courteous and helpful to all persons at the property
Security Officer(s) are intended to serve as a visual and physical deterrent to crime at the property, and to respond to calls for assistance, and are to call for Police or other emergency response as circumstances warrant.
Security Officer(s) are intended to be the eyes and ears of the property, and ambassadors of goodwill to all residents.
All incidents, suspicious or unusual, will be reported to the appropriate authorities and documented by written Incident Report. The Incident Reports shall be entered into the Olympus computer and be available for recall to the property management.
SUPERVISION (QUALITY CONTROL)
Supervisor's Train, Counsel, Inspect & Evaluate
It is when the officer reaches his assignment that supervision becomes such an important factor. Olympus Protection supervisors train, counsel, inspect, evaluate, and when necessary, discipline officers on-site. Each supervisor is assigned to a specific sector which is comprised of a group of client posts so he can come to know well the officers scheduled on these sites. In this way, they provide a support system for the Security Officer and you, our client
Shift or Project Supervisor: A Pivotal Position
It is recognized that the Sector or Project Supervisor is a pivotal position. We feel that the inspections each shift of each officer are in fact more opportunities to train. The inspection is the time for the supervisor to query each officer on specific duties being performed, and make adjustments if necessary. More formal "Training Task Sheets" are also utilized by supervisors during inspections to test the officer's knowledge and execution of a specific duty.
Supervisors inspect for uniform appearance and fitness for duty, but also quiz the security officers on job knowledge, post orders, customer rules, and emergency procedures, among other things.